Privacy Policy

This policy sets out how we will collect, use, disclose and protect your personal information.”Personal information” is defined as per the Protection of Personal Information Act of 2000 (“POPIA”).

Updates to this Policy

We may change and/or update this policy by uploading a revised policy onto our website.  The changes will apply from the date that we upload the revised policy. This policy was last updated on 31/07/2024.

Who we are

Our website address is: https://litcomputers.co.za. We sell computer parts and other technological hardware.

Personal information collection and use

When you purchase or attempt to purchase a product, create a customer account, subscribe to our mailing lists and/or newsletters, or when you communicate with any of our personnel via any channel (including but not limited to telephone, social media, whatsapp, email or by using the contact form on our website) certain personal information is collected. Personal Information that we collect include, but are not limited to, your name, surname, delivery address, billing address, payment information (including credit card details), VAT number, email address, cell phone and/or telephone number.

The Personal Information that we collect are required to communicate with customers and to fulfill orders placed through our website or other means. This includes amongst others providing quotations, sending order confirmations and status updates, invoicing, payment processing as well as delivery of your order.

Your personal information may also be required for legal, accounting and auditing purposes, as well as compliance with SARS requirements.

By using any of our services, you are consenting to the processing of your personal information and agreeing to the practices described in this privacy policy.

If you have subscribed to our mailing list(s) and/or agreed to receive marketing, you may opt out at any time. Should you no longer wish to be contacted for marketing purposes, please email us on [email protected]

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

You can set your browser not to accept cookies. However, in some cases, some of our website features may not function as a result.

LIT Computers  uses cookies in a range of ways to improve your experience on our website, including but not limited to:

  • Keeping you signed in; 
  • Recognize you on our website and remember your previously selected preferences. These could include for example what language you prefer and location you are in; 
  • Improve and optimize our website, services and product offerings (for example, by generating analytics about how our customers browse and interact with the Site, contents/products viewed, searches conducted, links followed as well as information regarding browsers, devices and IP addresses);
  • Statistical purposes; and
  • Screening for potential risk and fraud.

Service providers and sharing of information

We employ 3rd party service providers to facilitate certain services and/or to provide services on our behalf as well as analyzing how our services are being used. Your personal information is shared with these 3rd party service providers in order to fulfill our services.

These include, for example:

  • Website hosting and email providers;
  • WordPress (as well as associated 3rd party themes and plugins) for website creation, engaging with and posting online content and enabling our online store
  • Woocommerce for facilitating purchases from our website;
  • Payfast for Payment processing; 
  • Courier companies for delivery of purchased item(s);

We are entitled to use or disclose your personal information if such use or disclosure is required in order to comply with any applicable law(s) and regulation(s), a court order or legal process served on us, or to protect and defend our rights or property.

Data retention

Your personal information will be retained for our records unless and until you ask us to delete this information, or as long as we are legally required to do so.

Protecting your personal information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Privacy of Children’s information

Our services are not meant to be used by children under the age of 18. We do not knowingly process any personal information of children under the age of 18. Should we become aware that a child under the age of 18 has provided us with personal information, we will delete this from our servers.
If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary action.

Contact us

If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at [email protected]